MSG Mental Health Directory

Privacy Policy

Last updated: February 2026

Introduction

Mustard Seed Generation ("MSG," "we," "us," or "our") operates the MSG Mental Health Directory (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

For Directory Users (Visitors)

  • Contact form submissions (name, email, phone, message)
  • Search queries and filter preferences (anonymized)
  • Usage data (pages visited, time spent)

For Mental Health Professionals

  • Account information (email, password)
  • Professional profile information (name, credentials, practice details, specialties, fees, insurance accepted)
  • Contact information (phone, address, website)
  • Profile photos

How We Use Your Information

  • To provide and maintain our Service
  • To connect users with mental health professionals
  • To process and deliver contact form messages
  • To send administrative emails (account verification, profile approval)
  • To improve our Service through analytics
  • To prevent fraud and abuse

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Professional profiles: Information you include in your professional profile is publicly visible in the directory.
  • Contact form messages: When you submit a contact form, your information is shared with the selected professional.
  • Service providers: We use third-party services (Supabase, Vercel, Resend) to operate our Service. These providers have access to your information only to perform tasks on our behalf.
  • Legal requirements: We may disclose information if required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. Contact form submissions are retained for up to 2 years. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Withdraw consent for optional data processing

HIPAA Disclaimer

This directory is not a healthcare provider and does not store protected health information (PHI). The contact form is not HIPAA-compliant. Users should not include sensitive health information, diagnoses, or detailed medical history in contact form messages.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Mustard Seed Generation
539 W. Commerce St. Ste. 3036
Dallas, TX 75208
Email: support@mustardseedgeneration.org